Following a product fault on the Hotpoint, Indesit and Creda tumble dryers which we provide appliance care for - we have been working with Whirlpool to ensure that customers are looked after and informed during this time.

If you think you may be affected by the product recall, we are advising you to visit the manufacturer’s websites - and - for further information. If you’d prefer, you can call the dedicated assistance line, which is Freephone 0800 151 0905. This line is open 24 hours a day, seven days a week.

If you hold a plan with Domestic & General, we can help assist you in getting your machine repaired or replaced. We have recruited more dedicated appliance care agents to field calls and are responding to individual enquiries through our Facebook (Domestic & General) and Twitter (@DandGUK).

Alternatively, you can email us through our contact form.